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Roswell Park Cancer Institute

My NEB Freezer Location and Hours

Location:
NEBnow Freezer Progam, CGP L1-218
Elm & Carlton Street
Buffalo, NY 14263

Hours:
NEBnow® Kiosk, 24 x 7 access

Contact:
Gina Blasko
Phone: (716) 845-1740
Fax:(716) 845-1579
SupplyCenter@roswellpark.org

NEBNow Purchasing From Freezer
NEBnow® Purchasing from Your NEB Product Freezer

Learn how to purchase products from an NEBnow freezer. It’s as quick and easy as 1, 2, 3…

heidi_iuvino
My NEB Account Manager

Heidi Iuvino
Phone: (716) 777-0579
iuvino@neb.com

Learn more about your NEBnow freezer


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Products Available in this Freezer


Inventory is replenished every Thursday. See below for the regularly stocked product list and their estimated availability as of 3/28/2024 4:44 AM.

Are you interested having in an NEB product added to the regularly stocked inventory? Please tell us which product(s) and we'll contact your NEB Account Manager about your request.

B7024S Gel Loading Dye, Purple (6X) 4 ml 2
NEB # DNA Assembly, Cloning and Mutagenesis Kits Size Quantity Available
E2621S NEBuilder® HiFi DNA Assembly Master Mix 10 reactions 2
M2200S Quick Ligation™ Kit 30 reactions 2
M0202L T4 DNA Ligase 100,000 units 2
M0202S T4 DNA Ligase 20,000 units 2
NEB # Markers & Ladders Size Quantity Available
N3232S 1 kb DNA Ladder 200 gel lanes (0.2 ml) 2
N3231L 100 bp DNA Ladder 500 gel lanes (0.5 ml) 2
N3231S 100 bp DNA Ladder 100 gel lanes (0.1 ml) 2
N0552S Quick-Load® Purple 1 kb DNA Ladder 125 gel lanes (1.25 ml) 2
N0550S Quick-Load® Purple 1 kb Plus DNA Ladder 250 gel lanes (1.25 ml) 2
NEB # Nucleic Acid Purification Size Quantity Available
T1020S Monarch® DNA Gel Extraction Kit 50 preps 1
T1030S Monarch® PCR & DNA Cleanup Kit (5 μg) 50 preps 1
T1010S Monarch® Plasmid Miniprep Kit  50 preps 1
N0446S Deoxynucleotide (dNTP) Solution Set 25 µmol 2
M0486L OneTaq® Quick-Load® 2X Master Mix with Standard Buffer 500 reactions (50 µl) 1
M0486S OneTaq® Quick-Load® 2X Master Mix with Standard Buffer 100 reactions (50 µl) 2
M0530S Phusion® High-Fidelity DNA Polymerase 100 units 1
M0491S Q5® High-Fidelity DNA Polymerase 100 units 3
M0494S Q5® Hot Start High-Fidelity 2X Master Mix 100 reactions 3
M0493S Q5® Hot Start High-Fidelity DNA Polymerase 100 units 3
NEB # Restriction Endonucleases Size Quantity Available
R3552S AgeI-HF® 300 units 3
R3136S BamHI-HF® 10,000 units 2
R0176S DpnI 1,000 units 2
R3104S HindIII-HF® 10,000 units 1
R3142S KpnI-HF® 4,000 units 1
R3131S NheI-HF® 1,000 units 2
R3189S NotI-HF® 500 units 2
R0547S PacI 250 units 2
R3138S SalI-HF® 2,000 units 2
R0145S XbaI 3,000 units 1
R0146S XhoI 5,000 units 2

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Special Ordering to this Freezer


Looking for a product not currently stocked?

Place an NEBnow special order for any catalog product and save on freight fees. Special orders are consolidated and delivered to the freezer every Thursday at no additional charge.*


How to place a special order with NEBnow:

1. Login and tap Place Special Orders.

2. Type NEB product number and then tap product to select it.

3. Tap Add to Order to add to cart.

4. To add another product, tap Clear and repeat steps 2 and 3 above.

5. To checkout and finalize special order, tap Confirm.


How to pick up a special order:

1. Login and tap Special Order Pickup.

2. Remove product from freezer without scanning and tap Exit or New Activity.



* Special orders placed before midnight on Tuesday will be available for pickup at the freezer on Thursday


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NEBnow FAQs


Find the answers to some common questions below. Still have a question? Please contact NEB Customer Service by telephone (1-800-632-5227) or email (freezers@neb.com).

Registration

How do I gain access to the NEBnow Freezer?

You can request access by completing an NEBnow registration form. Click Register for Access under My NEB Freezer Location and Hours.

When will I receive access to the NEBnow Freezer?

NEB will receive your request and will verify your information with your Institutional Freezer Coordinator. Once authorized, you will receive an email with your access information. You should receive this email within 2 business days of submitting your request.

How do I change my user registration information?

To change or update your contact information, please contact NEB Customer Service by telephone (1-800-632-5227) or email (freezers@neb.com).


Scanning

What if my product cannot be scanned?

If you have difficulty scanning your product’s barcode, you can select the Manual Entry button, which can be found on any of the product screens. Type in the product code, and the product will be added to your running order.

Do I have to scan each individual product that I remove from the freezer?

Yes, each product removed or returned to the freezer must be scanned. Each product you scan will be added to or removed from your order. You will have the opportunity to review and confirm your order prior to checkout.

What is a special order?

Participating freezers allow for the purchase of NEB catalog products not stocked in the freezer. Special orders are consolidated delivered to the freezer on the designated restocking day. See Learn more about your NEBnow freezer to confirm your freezer's participation.


Freezer restocking

How often are the NEBnow freezer products replenished?

NEBnow freezer inventory is replenished on a regular basis. Find your freezer's restocking day by viewing Products Available in this Freezer.

When restocking the freezer, what if the shipping/picking list barcode does not scan?

If the picking list barcode does not scan, please contact NEBnow Customer Service by telephone (1-800-632-5227) or email (freezers@neb.com).


Product

How do I locate the product I want in the freezer?

Refer to the map located on the freezer door to locate the tray in which your product is located.

What is a “Special Order"?

Participating freezers allow for the purchase of NEB catalog products not stocked in the freezer. Special orders are consolidated and delivered to the freezer on the designated restocking day. See Learn more about your NEBnow freezer to confirm your freezer's participation.

How do I know what products are available for special order?

All NEB catalog products are available for Special Order. Select the Special Order button on the home screen to browse NEB products.

How do I place a special order from the website?

At this time, all special orders need to be initiated at participating freezers. See Learn more about your NEBnow freezer for instruction on how to place a special order.


Password

What if I forget my NEBnow PIN?

After three failed attempts of logging into the NEBnow Freezer, you will receive an email providing you with a new PIN. Alternatively, you may contact NEB Customer Service by telephone (1-800-632-5227) or (freezers@neb.com).


Other

What should I do if the freezer appears not to be cold enough or not holding its temperature?

Please contact your local Institutional Freezer Coordinator if you notice problems with the freezer.